Frequently Asked Questions
Business Model
- What does ASP stand for?
- What is the concept behind ASP service?
- Does C-Edge’s ASP service provide all this?
- How is an I.T. ASP service better than an ownership model?
- What is the post-implementation support mechanism? Will local post-implementation support be provided?
- Who will do the networking of the bank’s branches/Head Office?
Software Solution
- Is C-Edge providing a Core Banking Solution (CBS) for its ASP service?
- Has BaNCS been customized for co-operative banks?
- Where all is BaNCS installed in India?
- Is BaNCS browser-based?
- Can it operate on ‘Thin Clients’?
- How quickly can products be configured and launched under BaNCS?
- Does the solution have offline functionality?
- What reports/returns are currently provided?
- What about additional requirements for reports/returns?
- Does the software provide interface to delivery channels?
Business Model
1. What does ASP stand for?
ASP stands for Application Service Provider model of service.
2. What is the concept behind ASP service?
Conceptually, ASP is a model whereby an I.T. service provider invests in hardware, software, other infrastructure and people. The infrastructure and services are then shared by several customers on an outsourced basis, so that their need for such investment gets obviated and they are able to reap the benefits of the service provider’s investment at a very economical rate on a ‘pay-as-you-use’ basis.
3. Does C-Edge’s ASP service provide all this?
Yes. C-Edge’s services provide access to world-class software, a professionally managed Data Centre in Mumbai, a Disaster Recovery Centre, networking and connectivity through a channel partner and professionals experienced in technical as well as banking domain.
4. How is an I.T. ASP service better than an ownership model?
An ownership model for a Core Banking solution entails:
- Heavy capital expenditure on Hardware, Software, Data Centre, Disaster Recovery Centre, Database Management System, Networking and other infrastructure for setting up the system.
- A bevy of I.T. professionals to operate, maintain and upgrade the system periodically.
- Dependency on multiple vendors for smooth operations.
- Technological obsolescence.
- High cost of meeting future product/report requirements and changes.
ASP service, on the other hand, transfers all these pain points to a single service provider, who takes care of all the above requirements. In the process, a bank is able to achieve economy in operations, higher efficiency and better statutory/regulatory compliance.
5. What is the post-implementation support mechanism? Will local post-implementation support be provided?
C-Edge ensures a prompt, time-bound support, both through local business partners, where they exist, as well as from its centralized operations centre at Mumbai. C-Edge is constantly adding local business partners for the purpose of moving closer to the home territory of its clients. Additionally, C-Edge also trains a core technical team of the client bank for its first-level support requirements.
6. Who will do the networking of the bank’s branches/Head Office?
C-Edge has tied up with industry leaders for networking bank's branches and Head Office to C-Edge’s Data Centre in Mumbai. The banks are however, free to make their own arrangement in this respect if they so desire.
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Software Solution
1. Is C-Edge providing a Core Banking Solution (CBS) for its ASP service?
Yes. C-Edge is offering BaNCS software solution, with its surround applications, which collectively offer a true, 24x7, anywhere, anytime, centralized core banking experience.
2. Has BaNCS been customized for co-operative banks?
Yes. C-Edge has invested in significant effort to adapt BaNCS to the requirements of co-operative banks.
3. Where all is BaNCS installed in India?
BaNCS is installed at following Banks
Urban Co-operative banks
- The Municipal Co.operative Bank Ltd., Mumbai
- The Surat People’s Co-operative Bank Ltd., Surat(Gujarat)
- Tumkur Grain Merchants Co-operatine Bank Ltd., Tumkur(Karnataka)
- The Greater Bombay Co-operative Bank Ltd., Mumbai
- Thrissur District Co-operative Bank Ltd., Kerala
Nationalised Banks
- State Bank of India & its six Associate Banks
- Allahabad Bank
- Indian Bank
- Bank of Maharashtra
- Central Bank of India
4. Is BaNCS browser-based?
Yes. BaNCS is a browser-based solution.
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5. Can it operate on ‘Thin Clients’?
Yes. BaNCS is suited for operations on thin clients.
6. How quickly can products be configured and launched under BaNCS?
The software solution is highly parameterized. This ensures a very quick turn-around-time for configuring and launching products.
7. Does the solution have offline functionality?
Yes. The solution permits certain basic operations during periods when the network connectivity is out of commission. On resumption, the data of the intervening period is uploaded and synchronized.
8. What reports/returns are currently provided?
C-Edge has a vast array of reports and returns that are currently available from the software solution. In addition, C-Edge generates other reports and returns required by the customers.
9. What about additional requirements for reports/returns?
Additional reports and returns are considered on a case-to-case basis. However, reports of common interest of the client banks and additional reports/returns prescribed by statutory/regulatory bodies are provided at no extra cost.
10. Does the software provide interface to delivery channels?
The software already has several ready interfaces to all common delivery channels, like ATMs, Internet Banking, Phone-banking, POS, etc.
(For any other specific queries please contact us at C-Edge. We shall be happy to respond. )
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