SMS-Banking
Mobile phones have changed our lives in a big way. Mobiles now host an array of services and multi-functions as a computerized gadget. It is now a mini computer. It is no longer remains a device for the sole purpose of making or receiving calls. Mobility combined with technology now allows an individual to conduct financial transactions via a mobile irrespective of the geographical location.
Overview
To utilize this opportunity and provide the customers with better service, C-Edge provides its SMS Banking service to banks. Using this product, banks can provide their customers with a facility to carryout banking operation with help of SMS service. Today customers expect anywhere and anytime banking as a basic feature from their banks. Visiting a bank is no longer mandatory to perform most of the banking tasks. C-Edge’s SMS Banking Product provides this functionality to banks in an easy and secured manner. Using this product, customers can avail certain services like Account summary, know your Cheque Status, with a simple task of sending an SMS asking for the required information. The response will then be sent to them via SMS.
SMS banking provides following benefits:
- Anywhere Anytime Banking: Banking functions are carried out without visiting a branch
- Stay Updated: Account holders receive SMS providing information about their accounts
- Marketing Channel: Banks can inform their customers about their promotional offers
- Lesser Footfalls: Reduced number of visits by existing customers to banks
- Happy Customer: Provides instant response to customers’ needs
- Convenience: Provides convenient means for banking to customers
- Secure: Provides a secure and safe channel for banking
C-Edge Advantage
- Available on Cloud
- Seamlessly integrated with Core banking solution & other channels
- Ready to deploy
- Regular functional upgrades
- Compliant with regulations
- Secured application
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A Joint Venture between Tata Consultancy Services and State Bank of India
