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Core Services

The advancement in technology, especially Internet and Information Technology has led to new ways of doing business in banking. These technologies have cut down time, working simultaneously on different issues and increasing efficiency. The core banking software is installed at different branches of bank and then interconnected by means of communication lines like telephones, satellite, internet etc.

Core Banking Solution

Core Banking Solution

Core Banking Solutions

The advancement in technology, especially Internet and Information Technology has led to new ways of doing business in banking. These technologies have cut down time, working simultaneously on different issues and increasing efficiency. The core banking software is installed at different branches of bank and then interconnected by means of communication lines like telephones, satellite, internet etc.

Overview

C-Edge has innovated Comprehensive Core Banking Services, on an outsourced Application Service Provider (ASP) model to enable your bank to integrate all your branches and have a single view of the bank for effective management and control. It combines IT services, networking and core banking application infrastructure in a bundle, which helps you to run your bank efficiently and in a cost-effective manner. Core Banking Solution that C-Edge offers on ASP is TCS BaNCS Software, an internationally renowned solution already adopted by 116 banks in 35 countries, including India, where it forms core of State Bank of India and its 6 Associates Banks domestic banking. This service has been customized to meet the specific requirements of Urban, District Co-operative Banks and Regional Rural Banks in India.

C-Edge ASP Core Banking Solution offerings includes

  • Reliable, scalable and secure hardware infrastructure
  • Customer centric solution to enable cross-selling.
  • Data center & disaster recovery center
  • Daily and periodic operations
  • Report generation & distribution
  • Application maintenance / support
  • Guaranteed uptime for application & services
  • Service level agreement

Application Service Provider Model Benefits

  • Improved Operational Efficiency
  • Competitive Prices and Cost Efficiency.
  • No Concern of Technology Obsolescence
  • Browser Based Front End
  • Assured Security of Data & Information Confidentiality
  • Optimization of Resources
  • Volume Scalability
  • Supports Multiple Delivery Channels
  • Reduced Transaction Cost

C-Edge Advantage

  • Integrated Quality Process and In-House Productivity Tool
  • Global Resource Pool and Structured Teams
  • SLA Monitoring and Full Compliance with Regulations
  • Seamlessly Integrated with Core Banking Solution & Other Channels
  • Ready to Use Infrastructure and Available on Cloud
  • Regular Functional Upgrades and Secure Application
  • Efficient Project Management and Data Migration
  • Interfaces to External Delivery Channels
  • Managed Multi-Level Desk for Operational Support
Treasury Management

Treasury Management

Treasury Management Solutions

Treasury operations have undergone a major change due to integration of various markets and globalization. Banks are looking at this as an opportunity to maximize their profits but in a secured manner as the risk exposure needs to be controlled. Due to the recent financial crisis, managing liquidity and risk in the best possible manner is a very important task for banks. To achieve this, banks must have a good Treasury Management Solution which allows them to optimize their investment and funding operations.

Overview

C-Edge’s Treasury Management Solution is a product developed by functional experts after a careful study of the requirements in the banking industry. This solution has been deployed globally in various financial institutions to manage their treasury operations and quickly respond to changing market conditions.

Benefits

C-Edge’s Treasury Management Solution provides following benefits:

  • Quick Access to Information of various treasury products
  • End to End Solution as it caters to Front office, Mid office and Back office
  • Workflow Management as it enables configurable workflow for each stage of a transaction life cycle in various asset classes
  • Effective Monitoring of risk exposure in banks
  • Quick Adaptability as it allows banks to respond quickly to changing market conditions

C-Edge Advantage

  • Available on Cloud
  • Seamlessly integrated with core banking solution & other channels
  • Ready to deploy
  • Regular functional upgrades
  • Compliant with regulations
  • Secure application
centralized-pacs

Centralized PACS

Centralized PACS Solutions

Centralized PACS Solution (CPS) is an effective software solution that covers the complete day-to-day functionality of the primary agriculture credit societies (PACS) through a centralized architecture. While designing PACS-CPS our primary focus was to make it simple to use and automate the time consuming & monotonous front and back office activities of a typical PACS branch. More importantly we made it completely compliant with common accounting system (CAS) and guidelines laid by NABARD.The software provides complete functional coverage through user friendly modules, sound security features and data availability through comprehensive reports.

Overview

C-Edge offers a comprehensive centralized solution for PACS, built using state of the art technologies. It empowers PACS to manage customer relationships, create and roll out innovative products quickly, control operations centrally, provide intuitive user interface to perform daily operations with ease. The open architecture of the Solution adds flexibility to customize while keeping the core processing components unchanged. This is a highly secure centralized 365 * 24 web based solution which has been highly parametrized to create differentiated banking products. It has evolved in Cooperative Bank environment; work-flow familiar to Cooperative Banks and has low total cost of ownership (Hardware, Operating system, Database Independence), built using industry standard open source technology.

Benefits

Our PACS Model provide following benefits:

  • Product architecture supports a wide variety of server platforms & can interact with any software for effective data integration.
  • Does complete handling and maintenance of crop, other loans & advances.
  • Total Compliance with CAS and MIS.
  • Extensive coverage of KCC Module.
  • Centralized database.
  • Fast & error free disposal of transactions.
  • More effective MIS and Audit Trail.
  • POS can be used to perform transaction from any branch which supports KCC transaction across the PACS network.
  • API/XML interfaces are available to interface PACS with other Core BS.
  • Enables the Agricultural Societies at the Village level to disburse all the social sector related Government fund distribution to the targeted beneficiaries at the doorstep.
  • Helps in implementing any Government sponsored Scheme through PACS as Government can monitor these schemes, through the application.
  • Effective Security management and Disaster Recovery Plans.

C-Edge Advantage

  • Seamlessly integrated with Core Banking Solution and other channels.
  • Ready to deploy.
  • Regular functional upgrades.
  • Compliant with regulations.
  • Secure application.
Pension Payment System

Pension Payment System

Pension Payment System

Changing demands of increasingly complex Government pension scenarios is forcing banks who are the pension disbursement authorities to act swiftly and reinvent themselves to meet and exceed the expectations of not only the Pension sanctioning Authorities but also that of the pensioner. The Pension Procession Solution developed by C-Edge will transform the way the bank does its Government Pension business by optimization of its processes and operations. This will enable the bank to address the increasing demands of customers while complying with regulatory requirements. It will lead to better management of shareholder expectations while improving the bank’s financial health. Some prominent attributes of the same are

  • It is a robust system which can handle multi-organization unit’s pensioners having variety of pension rules and schemes.
  • Architecture of the system can sustain future growth.
  • PPS can be used by individuals of varying skill levels and technical competence. The system is intuitive to use and can self- walk users through the operations they are trying to perform.
  • Audit Trail – All updates to system data fields have an audit trail. Audit trails identify modifications to the data base at levels of data and time when the modification was made, by whom, with the pre and post data modified.
  • Maker/Checker Authorization – Any action in the system including updates to system data fields have maker and checker authorization. All requests for checker authorization are queued to respective queue of checker at that branch or CPPC.
  • The Pension processing mechanism of the PPS uses multi-core processors effectively to support parallel processing of the pensions for different business organisation units with their own pension scheme and rules, through multi-threading, thereby considerably reducing the pension processing time.

The key features of the Pension Procession Solution are :

  • Rule engine for Pension calculation and maker checker concept for all transactions and with double checker authorization for critical tasks.
  • Integrated front end application for the front end processing with an easy management of rules.
  • Pension processing and TDS are seamlessly integrated.
  • Status tracking of entire life cycle of PPO and Conversion of Regular to family.
  • Providing the System allocation and Reallocation of task.
  • Managing the Records of Mandatory Certificates.
  • Generation of the Scroll is generated from the front end.
  • Provision to interface with Bank’s SMS utility for sending text messages to the pensioners.

Following modules are covered under the PPS.

  • Pensioner profile maintenance
  • Pension Processing
  • TDS
  • Pension disbursement
  • Scroll generation
  • Report and MIS
  • Workflow management
  • Application user configuration
RUPAY

Rupay / NFS

Rupay / NFS

Launched in early 2013 by National Payments Corporation of India (NPCI), RuPay provides a platform for e- transactions and also gives the customers a complete unique shopping experience. The RuPay Card can be used at all ATMs, merchant establishments in India for online transactions and payments. RuPay PaySecure has tied up with many merchant websites across multiple categories that would accept the RuPay card for online payment services.

Overview

Banks are now offering the RuPay card service with a personalized touch. C-Edge offers a complete end to end solution & services including Card Personalization, Card Life Cycle Management, Transaction Processing, Transaction Settlement & Reconciliation and 24 x 7 Call Centre Services to address card related issues & queries and a separate Help Desk services for bank personnel to assist them resolve day to day operational issues and to handle dispute transactions.

  • Various solutions & delivery channel services under one roof on ASP Model
  • Facilitates banks for their multi-level transaction, settlement & reconciliation services
  • Streamlined process to reduce card cost and transaction cost.
  • Integrated Solution on DCMS, EFT and CBS supports on-line indenting for issuance of cards and quick activation & de-activation of cards from bank’s branches itself.
  • Instant issuance of non-personalized Cards at branch level
  • Completely secure ASP Solutions

Benefits

  • Simple procedure to join.
  • Affordable.
  • Advanced Technology.
  • Customer Can Perform Online Transactions Easily.
  • Functions Perfectly Even in Remote Areas
  • Multiple Delivery Channels like ATM , KIOSK, POS, Internet, Mobile & Micro ATM rtc.

C-Edge Advantage

  • Available on Cloud.
  • Seamlessly integrated with core banking solution & other channels.
  • Instant Access.
  • Specialized analytics team.
  • Secure transaction environment.

Payment Solutions

Payment solutions are revolutionizing the banking industry by providing efficient service to the bank users. With payment solution such as AEPS banks can provide financial access to remote areas thus ensuring that the low-income groups or the weaker section of the society get access to the financial services. C-Edge provides payment solutions that offer comprehensive banking which are functionally customized and digitally enabled. With the integration of payment solution banks can strengthen their relationship with their customers as they manage the incoming and the outgoing payments through the online banking portal.

Aadhar Enabled Payment System

AEPS

Aadhar Enabled Payment System

The current government has put extra emphasis on using less cash and more virtual payment for transactions. Under these circumstances the Aadhaar Number has become an important tool for linking the banking systems across the country. Aadhaar Enabled Payment System (AEPS) is a payment service empowering a bank customer to use Aadhaar as his identity to access his respective Aadhaar enabled bank account and perform basic banking transactions like balance enquiry, cash deposit, cash withdrawal and remittances. The AEPS model enables banks to extend financial services to the clients beyond their branch network as beneficiaries of the business correspondents are mostly located in unbanked or underbanked areas. Some of the other benefits of AEPS include:

  • Based on the demographic and biometric/iris information of an individual, it eliminates the threat of any fraud and non-genuine activity
  • Facilitates disbursements of Government entitlements like NREGA, Social Security pension, Handicapped Old Age Pension etc. of any Central or State Government bodies, using Aadhaar authentication.
  • Enables Payment System facilitates inter-operability across banks in a safe and secured manner
  • Serves the goal of RBI in electronification of retail payments.

Keeping the above-mentioned factors in mind, C-Edge has come up with its own Aadhaar payment solution. Aadhaar Pay Application is an android based mobile application which basically uses AEPS/E-KYC services. This app is made for the merchants /shopkeepers and also for Business Correspondents of the Bank. It is easy for merchants, as they only need to arrange for a smartphone and fingerprint scanner. The Aadhaar Payment App uses customer fingerprints for the authentication. On the basis of this authentication, the money is transferred from customer Aadhaar linked account to Merchant’s Account.

Benefits of the Aadhaar Payment App are:

  • Customers need not have an android phone or any other technology to make payments
  • No need to carry/remember Card Numbers /PIN/MPIN and passwords
  • Instant Validations using e-KYC
  • Instant Funds Transfer using AEPS.
  • Currently No service tax or any other extra charge on the Payments using Aadhaar payments App.

Salient features of Aadhaar App

  • Merchant on boarding
  • Sale/withdrawal
  • Transaction reports
  • Merchant management
  • Funds transfer
IMPS

IMPS

IMPS

With progress comes expansion, and this can be widely witnessed in the banking domain. New banks have mushroomed at an enormous pace to satisfy the growing needs of the well-informed customer. This has also led to several branches opening in various locations all across the country. Millions of transactions take place every minute and managing the transactions in the shortest period has become a challenge for the financial institutions. Immediate Payment Services (IMPS) is a merchant payment system developed by NPCI which allows customers to use their mobile devices and bank accounts to make instant 24X7 payments to merchants or enterprises. Keeping this in mind, C-Edge has launched its own IMPS solution, which not only facilitates transfer via the mobile devices but also using the bank’s CBS. This way, banks who are not authorised to provide mobile banking services can also be a part of the same.

Features of IMPS

  • Instant: Transfer takes place as soon as the fund transfer is initiated
  • Anytime: IMPS is available 24X7 including weekends and holidays
  • Anywhere: IMPS transfers can be executed via mobile phone irrespective of geographical location
  • Simple and secure

C-Edge advantages

  • Based on safe and secure cloud technology
  • 24 X 7 inward IMPS for the customers accounts seamlessly
  • Outward IMPS using Branch CBS
  • Alternative to NEFT transactions plus revenue by way of transaction fees
  • All changes to the CBS will be provided by C-Edge.
Internet Banking

Internet Banking

Internet Banking

Technology has changed the face of the banking industry to the extent that it has blurred physical boundaries and unleashed opportunities that seemed remote in the past. Banks and Financial institutions are leveraging technology to offer 24 X 7 services to their customers irrespective of their location. Brick and mortar presence has diminished with the advent of multiple delivery channels. Customer transactions have largely migrated to the virtual space.

Overview

C-Edge’s Internet Banking application is one of its forays into the domain of delivery channels and is specially developed for operations in line with the global environment in Banking. The key features of this service are:

  • User friendly interface
  • Advanced built-in security features
  • Wide reach covering Retail banking, Corporate banking and Private banking
  • Ability to integrate external security certificates, PKI, Tokens etc.
  • Capability to interface with multiple banking systems
  • Integrated with utility bill payments

Benefits

  • 24 X 7 service to customer
  • Reduced transaction cost
  • Customer empowerment
  • Banks become a one stop shop for all financial needs of customer

C-Edge Advantage

  • Available on Cloud
  • Seamlessly integrated with Core Banking Solution & other channels
  • Ready to deploy
  • Regular functional upgrades
  • Compliant with regulations
  • Secure application
Mobile Banking

Mobile Banking

Mobile Banking

The banking sector has benefitted immensely with technologies that offer alternative and better communication channels. Innovative methods of communication coupled with low costs to process, store, and transfer information have altered the way banking and financial institutions work. Mobile Banking has helped people to initiate financial transaction on the go. With mobile phones being an ever-present accessory in people’s lives bill payment, online bookings and varied other tasks are now completed in two to three easy steps.

Overview

C-Edge’s solutions have enabled banks to provide optimum services to their customers via their Mobile Banking software. Using this product, banks can provide their customers with a facility to carryout banking operations using any mobile device. C-Edge provides banks with the ability to give their customers “anywhere and anytime banking” with this application. Customers can operate their accounts by installing a mobile application on their smartphones. Easy operation and secured assess are the two main features of this application.

Benefits

  • Anywhere Anytime Banking: Operate from any part of globe
  • Convenience: Provides convenient means of banking to customers
  • Security: Provides a secure and safe channel for banking
  • Device Independence: Can be installed on any J2ME enabled mobile device
  • Increased Virtual Transactions: Ease in operation entices customers to use the facilities frequently
  • Lesser Footfalls: Reduced number of visits by existing customers to banks
  • Cost-efficient: Fewer office staff can now handle more work
  • Happy Customer: Provides instant response to customers’ needs
  • New Horizons: Frees Manpower to develop business

C-Edge Advantage

  • Available on Cloud
  • Seamlessly integrated with core banking solution & other channels
  • Ready to deploy
  • Regular functional upgrades
  • Compliant with regulations
  • Secured application
UPI

UPI

Unified Payment Interface

UPI (Unified Payments Interface) application is a payment system that allows one to transfer money between any two parties. UPI Application allows customer to instantly transfer money to someone else using, without having to know their bank account number or IFSC code. UPI makes payments possible only by providing an address with others without having ever provided account details or credentials on 3rd party applications or websites. This leads to a significantly smoother payment experience. Some examples of these include in-app payments – where the merchant app, may send the request to the PSP app on the same device, instead of a collect request via the PSP network. Another example may be for proximity payments, where the payer and payee are using different devices, but are close enough for the information to be transferred locally. The UPI is a cost effective, secure, reliable, mobile-first, interoperable, open-source, instantaneous settlement and both pull and push platform. Moreover, while pre-paid wallets can’t do more than Rs.10,000 worth of transactions without KYC (know your customer) norms in a given month, a UPI-enabled platform bank account can transfer up to Rs.1 lakh instantaneously.

  • UPI enables to make payments using mobile phone as the primary device for payments including P-to-P, P-to-B, and B-to-P with the ability to “pay” someone as well as ‘collect’ cash from someone.
  • UPI platform also allows the use of Aadhaar number (UIDAI), mobile number and account number in a unified way, while not giving it away during the payment process.
  • UPI also allows multiple recurring payments similar to electronic cash payments (viz. utilities, school fees, subscriptions, etc.) with a one-time secure authentication and rule based access.
  • UPI makes the system fully interoperable across all payment system players without having silos and closed systems, making transaction from any bank.

Key features of the C-Edge UPI solution

  • Customer on boarding
  • List Accounts
  • MPIN generation
  • List Account Providers
  • List Keys
  • Mobile Registration
  • Beneficiary Address validation
  • Request OTP

Other Solutions

In today’s digital age and hyperconnected environment banks need to transform their way of business to stay ahead of the competition. Keeping this in mind C-Edge has come with some state of the art solutions which provide innovation in banking technology. These not only help the bank to reshape but also provide top-notch service to their customers.

SMS Banking

SMS-Banking

SMS-Banking

Mobile phones have changed our lives in a big way. Mobiles now host an array of services and multi-functions as a computerized gadget. It is now a mini computer. It is no longer remains a device for the sole purpose of making or receiving calls. Mobility combined with technology now allows an individual to conduct financial transactions via a mobile irrespective of the geographical location.

Overview

To utilize this opportunity and provide the customers with better service, C-Edge provides its SMS Banking service to banks. Using this product, banks can provide their customers with a facility to carryout banking operation with help of SMS service.   Today customers expect anywhere and anytime banking as a basic feature from their banks. Visiting a bank is no longer mandatory to perform most of the banking tasks. C-Edge’s SMS Banking Product provides this functionality to banks in an easy and secured manner. Using this product, customers can avail certain services like Account summary, know your Cheque Status, with a simple task of sending an SMS asking for the required information. The response will then be sent to them via SMS.

Benefits

SMS banking provides following benefits:

  • Anywhere Anytime Banking: Banking functions are carried out without visiting a branch
  • Stay Updated: Account holders receive SMS providing information about their accounts
  • Marketing Channel: Banks can inform their customers about their promotional offers
  • Lesser Footfalls: Reduced number of visits by existing customers to banks
  • Happy Customer: Provides instant response to customers’ needs
  • Convenience: Provides convenient means for banking to customers
  • Secure: Provides a secure and safe channel for banking

C-Edge Advantage

  • Available on Cloud
  • Seamlessly integrated with Core banking solution & other channels
  • Ready to deploy
  • Regular functional upgrades
  • Compliant with regulations
  • Secured application
PM's Social Welfare

PM's Social Welfare

PM'S Social Welfare Solutions

C-edge has launched a solution to cater to the recently launched Pradhan Mantri Jan Dhan Yojana by the Indian Government. This solution enables the banks to reach out to those underprivileged members of our society who do not have access to basic banking facilities.

Overview

The Pradhan Mantri Jan Dhan Yojana was launched on the 28th of August,2014 by the Government of India as an ambitious scheme for comprehensive financial inclusion. This scheme gives the account holder access to a basic banking account with overdraft facility, RuPay Card and Micro Insurance. Keeping in mind this recent development, C-edge Technologies Limited has come up with an end to end solution for the same.   The C-edge solution for Pradhan Mantri Jan Dhan Yojana is a combination of E-KYC and Financial Inclusion. This allows the bank to open an account through Aadhaar Card, manage cash, enable the customer to transact via hand held devices, etc. The solution permits seamless management of bank operations through the Financial Inclusion gateway with the added benefits of a fingerprint/card authenticated system.

Benefits

  • Issue Kissan Credit Card with overdraft facility of Rs. 5000
  • Secured access to NCPI for validation
  • Enable customer on-boarding through authenticated data source such as OTP etc
  • Multiple channels to access account such as POS, ATM, Kiosks
  • Comprehensive coverage of the banking transactions such as balance inquiry, mini statement, cash deposit/withdrawal etc.

C-edge Advantage

  • Integration with CBS ,Insurance Systems
  • Connectivity to ATM
  • End to end capabilities in F1 Management
  • BC management
Human Resources Management System

HRMS

HRMS

Overview

A Human Resources Management System (HRMS) is a software application that combines many human resources functions, including benefits administration, payroll, recruiting and training, and performance analysis and review into one package. It is an integration of information technology & human resource management which is also considered as the backbone of HR professionals.

Benefits of C-Edge HRMS for organizations.

  • The organization can track the status of grievances submitted by employees.
  • The payroll system becomes fully automated with this system which also takes care of tax deduction and tax filling.
  • Selection of candidates with a huge list of application can be done with the solution.

 

Advantages of C-Edge HRMS

C-Edge HRMS solution is based on an N-Tier architecture which is highly scalable, component based.It complies by the latest state-of-art-technology. It provides high scalability and secure application. It will manage the employee’s personal files online. HR can manage the financial records of employees, salaries, wages, bonuses, net pay and deductions. The employee profile management module delivers effective data management and integrated directory services to lower the administrative cost associated with employee profile management. The HRMS will also help an organization to align the resources, systems and the employee to strategic objectives and priorities. A 10-step methodology is used to ensure timely and complete implementation of the solution.

Modules covered in C-Edge HRMS

  • Payroll Management
  • Employee Profile Management
  • Leave management
  • Staff benefit and compensation
  • Training Management
  • Health and safety management
  • Reporting and tracking
  • Automation of Business Processes

Features

The administrative module contains details like organization details, payment instructions, training, tax and investment, payroll processing reports and separation. It contains all the details of the employees such as name address, contact details, personal information, emergency contact information etc.

kisan-vikas-patra

Kisan Vikas Patra

Kisan Vikas Patra Solution

Kisan Vikas Patra (KVP) was a saving certificate which was first launched in 1988 by India Post. This was launched again as the New Kisan Vikas Patra in 2015. The USP of the scheme is that it will double the money invested in it in 100 weeks or eigth years and four months. The denominations allowed for the scheme are 1000, 5000, 10000 and 50000.

Overview:

The KVP was launched to provide investment opportunities to the population in rural areas who don’t have basic financial identification like a PAN card or an account number. Instead of investing in schemes which can mislead people, this gives them a chance to put their money in something which has the support of the Government. Along with the promise of doubling the money in a fixed duration this also gives them a much higher liquidity compared to other similar schemes. Given the potential this financial instrument has C-edge has launched its own KVP solution. The C-edge KVP solution is highly flexible and comes with our expertise of servicing more than eleven thousand branches.   Some features of the C-edge KVP solution are:

  • User Management
  • KVP product parameter maintenance
  • Interest /charges maintenance
  • Denomination maintenance
  • Stock maintenance

Reports that you can get from the C-Edge KVP solution are:

  • Intimation of maturity
  • Maturity date register
  • KVP issue/ redemption
  • KVP stock report
  • KVP transfer report

The C-Edge advantage:

  • Regular technical and functional upgrades
  • Compliant with RBI and KYC regulations
  • Flexibility deployment options – Ownership or ASP model
GST Solution

GST Solution

GST Solution

After a wait of several years, India will finally implement the Goods and Service Tax from 1st July, 2017. The roll-out will replace a plethora of cascading central, state, interstate and local taxes with a single, nationwide, value-added tax on goods and services, creating a single market. This is indeed a significant change in the way taxes will be computed across the country and will have far reaching implications on every business. C-Edge has launched an end-to-end solution to help your bank come to speed with these far-reaching tax reforms.

 

Features of GST

  • A single unified indirect tax system which will replace at least 17 state and federal levies
  • Remove cascading effect of taxes and lead to lower prices in the long run
  • GST would be levied on ‘supply’ of goods and services and hence the present prevalent concepts of levy of excise on manufacture, VAT/CST on sales, entry tax on entry of goods in local area would no longer be relevant.
  • GST is a destination based consumption tax, which essentially implies that the revenue will accrue to the State where the consumer resides.

Impact of GST on banks

  • The bank will have to register from every state where it operates unlike right now where it only has to do it once.
  • The bank will have to file 37 returns in all unlike 2 under the current scheme.
  • Seller-purchaser reconciliation will have to be done for Input Tax Credit (ITC)
  • The reports will no longer be aggregated but invoice/transaction based
  • Pro-rated distribution of ITC to taxable (including zero rated) and exempt supplies. Exempt supplies include supplies on which recipient is liable to pay tax on reverse charge basis.

 

Features of C-Edge GST offering for Banks

  • Assessment of IT changes – CBS & non-CBS
  • Implementation of CBS changes for GST calculation and compliance requirements
  • Providing & implementing additional data capture modules wherever required
  • Providing & implementing ASP/GSP reporting solution
  • IT & Business operations services in reconciliation/ submission/ download of returns

The C-Edge GST expertise consists of

  • Domain experts – CAs, Business Analysts
  • ASP/GSP Solution experts
  • Source system & integration experts
  • Environment management, network & security experts
  • Call centre for operations

Implementation of GST is going to be a race against time involving multiple stakeholders. This is a complex activity which will continue far beyond the date of rollout till the time this new tax regime stabilizes. C-edge as your partner in IT & operations is committed to make this transition as painless as possible for your bank. We urge to you take action now and join us in this journey to get your bank started on GST implementation.

Compliance

As per regulatory requirement, all banks are required to strictly adhere to the AML / KYC guidelines as highlighted by RBI / FIU and other regulatory bodies from time to time. C-Edge offers software support for banks to comply with this regulatory requirement. Our services like Automated Data Flow and Anti-Money Laundering enables to have a robust monitoring system and avoid involvement in any finance related illegal activity.

Anti-money Laundering

Anti-money Laundering

Anti-money Laundering

Money laundering is the route for funding for various illegal activities such as tax evasion, terrorist activities, etc. It is important for banks to have a robust monitoring system to avoid involvement in any finance related illegal activity.   As per regulatory requirement, all banks are required to strictly adhere to the AML / KYC guidelines as highlighted by RBI / FIU and other regulatory bodies from time to time. In absence of any software support, it becomes very difficult for banks to comply with this regulatory requirement.

OVERVIEW

Ongoing monitoring is an essential element of effective KYC procedures. Banks can effectively control and reduce their risk only if they have an understanding of the normal and reasonable activity of the customer which is not a simple task. C-Edge provides Anti-Money laundering product to banks which can simplify the task of monitoring suspicious transactions and help avoid money laundering.   Our product is an end-to-end solution, capable of detecting money laundering activities and generates mandatory statutory reports. This enables banks to be compliant with anti-money laundering guidelines.

BENEFITS

Our AML product provides following benefits:

  • Effective Monitoring: Allows proper monitoring of all suspicious transactions
  • Early Detection: Helps in early detection of suspicious transactions
  • Customer Behavior: Allows bank to understand customer behavior
  • Best Practices: Follows AML guidelines and best practices

C-EDGE ADVANTAGE

  • Available on Cloud
  • Seamlessly integrated with Core Banking Solution & other channels
  • Ready to deploy
  • Regular functional upgrades
  • Compliant with regulations
  • Secure application
BRIMS

BRIMS

BRIMS

Business insight jumps out of data, when data is presented in a visually engaging format, with the ability to dynamically analyze it. Tools that deliver such insights quickly essentially help us leverage every piece of our data asset, in a much shorter timeframe. Everything that we are able to do with this data therefore, is more impactful. And, if we can enable this process without huge manual effort, massive upfront costs, painful configuration, setup, and maintenance, more people will arrive at better insights sooner.   Banking Regulatory Reports and Integrated MIS (BRIMS) is a tool that provides a bank’s business users the capability to draw meaningful insight from data for decision making, besides automatically generating reports in various formats (XBRL, xls, pdf) for regulatory reporting. BRIMS is an integrated and scalable reporting solution offering a comprehensive single window to support all the internal and external reporting needs of a bank.

REGULATORY COMPLIANCE REPORTING

IRIS’ iDEAL is the Regulatory Compliance Reporting engine of BRIMS. iDEAL is a data transformation tool that picks business reporting data for regulatory submission from an organization’s centralized data repository and automatically transforms it to XBRL format as per the defined taxonomies by the Regulator. The transformation is done on the basis of a one-time mapping of source to the taxonomy elements. Reporting entities which have high frequency and high volume of data reporting need automated solutions.   Key Features:

  • One-time mapping: iDEAL requires only a one-time mapping to be defined as a part of the application configuration for each return. For all successive filings of that return, the data can be directly generated using previous mappings.
  • Built-in validator: Ensures ultimate reliability and accuracy of data thereby helping institutions to meet strict regulator reporting criteria.
  • Scheduled reporting: Generates reports automatically in a scheduled manner per the regulatory filing calendar.

MANAGEMENT REPORTING, DASHBOARDS AND DYNAMIC ANALYSIS

The business analytics engine of BRIMS runs on Zeyga. Zeyga is at the intersection of data science and information visualization/exploration. Zeyga provides slick visualization and dynamic dashboards that can be developed in Minutes.

KEY FEATURES:

  • Create preconfigured reports: Comes with nearly 100 reports that cover the gamut of MIS that a bank would need. Most of these reports are delivered into the individual mailbox at the start of the day.
  • Analyze data: Allows users to build and save views based on measures and dimensions selected. Allows a variety of operations such as mathematical computation, drill-down, slicing of data etc. to gain deeper insight.
  • Define roles and authentication: Single user sign on system that helps users create user roles and assign role-based access to views and dashboards.

BRIMS DATA INTEGRATION PLATFORM

BRIMS’ underlying data infrastructure rests on Robust Design’s CUBOT, a robust, lightweight and versatile data integration platform. The back-end data integrator is scalable, and handles very large volumes of data which can be integrated with any front-end business analytics tool. CUBOT is an industry-strength product that accesses data from disparate systems – excel spreadsheets to main frame systems to RDBMS to applications such as SAP, Oracle Apps, Salesforce, Quantis.

BRIMS VALUE PROPOSITION TO A CO-OPERATIVE BANK.

  • Reduced compliance burden: Ready pre-configured reports for statutory and MIS reporting thereby increasing efficiencies.
  • Greater visibility and insights: Ability to dynamically analyze and build custom reports/dashboards.
  • View on multiple devices (PCs and Handheld).
  • Cloud-based, zero client footprint, zero capital investments.
  • Quick onboarding.
  • Simple, intuitive and easy to use.
E-KYC Solution

E-KYC Solution

E-KYC Solution

Modern technology has brought in a lot of new innovations in banking which have provided convenience across the board. One such innovation is the E-KYC process. Under the electronic know-your-customer (e-KYC) scheme, customers can open a bank account online based on just their Aadhar card. While the physical KYC process takes five-seven working days, the time would be reduced to three days in the case of e-KYC. Using this will also mean less documentation for insurance companies and customers.   Be it opening banking accounts or buying insurance policies, as the e-KYC becomes mandatory, the complete documentation procedure becomes faster, which eventually helps the banks, insurers, customers and the policy holders. Apart from that, the procedure is entirely paperless and it also takes the least turnaround time for the insurance companies and the banks, which eventually makes the service better. Accordingly, it has been decided to accept E-KYC service as a valid process for KYC verification under Prevention of Money Laundering (Maintenance of Records) Rules, 2005. Further, the information containing demographic details and photographs made available from UIDAI as a result of e-KYC process (which is in an electronic form and accessible so as to be usable for a subsequent reference) may be treated as an ‘Officially Valid Document’ under PML Rules.

 

KEEPING THE SAME IN MIND, C-EDGE HAS LAUNCHED ITS OWN E-KYC SOLUTION. THE MAIN FEATURES OF THE SAME ARE:

  • Facility to capture personal attributes of the Customer like Aadhaar Number, finger prints, one time password generated by the system
  • Secured access to NPCI-KYC Service agency for validation.
  • On successful validation, the demographic details will be transmitted to the E-KYC database server for KYC compliance for Customer on-boarding.
  • Enable the end user to comply KYC requirements for customer on-boarding through authenticated data source.

SALIENT FEATURE OF THE C-EDGE E-KYC SYSTEM ARE:

  • Regulatory compliance through authenticated source.
  • Fraud preventive
  • Operational ease
  • Interface to CBS for customer on boarding
C-KYC Solution

C-KYC Solution

C-KYC Solution

WHAT IS CENTRAL KYC REGISTRY?

This agency keeps KYC records of all customers in the financial sector which can be used by intuitions like mutual funds, stock brokers, insurance firms, banks and SEBI registered Investment Advisers to verify and download KYC data.   Since the records are stored digitally, it helps intuitions de-duplicate data so that they don’t need do KYC of customers multiple times. It helps institutions find out if the client is KYC compliant based on Aadhaar, PAN and other identity proofs. If the KYC details are updated on this platform by one entity, all other institutions get a real time update. Thus, the platform helps firms cut down costs substantially by avoiding multiplicity of registration and data upkeep.   The KYC data uploaded on the platform will be de-duplicated on the basis of the demographics (customer name, maiden name, gender, date of birth, mothers name, father/spouse name, addresses, mobile number, email id, etc.)   Institutions need to upload the common KYC template along with the scanned copy of the certified supporting documents (PoI/PoA), cropped signature and photograph.

THE ADVANTAGES OF THE C-EDGE C-KYC ARE

1.Centralized source of information

  • Quick retrieval of documents, information and data
  • Enhanced, fast and flexible search on documents and data
  • Controlled and easy document distribution

2.Improved security

  • Administratively controlled access to data & information
  • Disaster recovery

3.Cost-effectiveness

  • Reduced document storage costs
  • ROI within a year

4.Smoothen internal processes

  • Smoothen internal operations and communications
  • Easy administration of information and data
  • Preserved intellectual capital

5.Maximized customer satisfaction

  • Easier and fasted access to customer-related data
  • Faster and more effective customer service

Self-Service Banking

Technology has changed the face of the banking industry to the extent that it has blurred physical boundaries and unleashed opportunities that seemed remote in the past. Banks and Financial institutions are leveraging technology to offer 24 X 7 services to their customers irrespective of their location. Brick and mortar presence has diminished with the advent of multiple delivery channels. Customer transactions have largely migrated to the virtual space. CEdge’s self-service banking services are specially developed for operations in line with the global environment in Banking.

Multi-Function Kiosk

Multi-function Kiosks

Multi-Function Kiosks

Technology has enabled Banks to enlarge their market area without building new offices or field services. It is the time for the Banks to move beyond achievement of financial targets and organizational growth. Banks must focus on understanding the customer needs, identifying emerging and profitable customer segments and strategies to attract them, create a multi-channel banking experience to increase the customer loyalty. Thus Bank would intend to continually optimize their services in response to market changes and new business strategies that entail one or more of the following:

  • To provide quality customer service.
  • Enable increase in customer acquisition & customer retention
  • Create technology & services to compete across peers
  • Offer clients not just financial products, but individually tailored based solutions to add value in their financial affairs.
  • Achieve competitive operational costs by improving efficiency and effectiveness.

With this regard C-Edge has is proposing its newly developed solution i.e. Multi-Function Kiosk with below mentioned features:

  • Marketing Services
  • Information queries
    1. New products and services
    2. Existing products and services
  • Balance transactions
    1. Balance inquiry
    2. Statement printing
    3. Passbook printing
    4. Request options
    5. Funds transfer
    6. Bill payment
  • Internet Banking

ADVANTAGES OF LOBBY BANKING

  • For customers, they become independent of Bank staff for various services which in tune reduces the queue/waiting time required in Branch. As all information and services are present in kiosk, it can be available to customers even after branches working hour.
  • For banks, it would be a new channel to communicate products and services to customer which will ensure a better customer service and satisfaction. Hence, bank will definitely have a competitive edge over others banks.
  • For bank staff’s, like tellers and back office staff, there would be a huge reduction in unproductive work load which can be utilized for productive purpose like new business, marketing, market survey, recovery etc.
Bank on Wheels

Bank on Wheels

Bank on Wheels

With the introduction of the financial inclusion schemes by the Government of India, banks were asked to open new accounts for a lot of Indian citizens. However, the endeavor of increasing the benefits of banking to India’s poor has raised some new challenges for the banks. Statistically speaking, the number of new accounts opened till May 2016 is more than 21 crores. This type of increase in operations leads to the question of providing service to the new customers, whilst keeping in mind the cost requirements. Looking at this, C-edge has come up with the new Banks-on-Wheels concept which can help banks save money and further the idea of financial inclusion at the same time.   The C-Edge Bank-on-Wheels concept simply talks about providing state of the art banking facilities on an automobile and taking the bank to the customer rather than waiting for the customer to come to its premises. This has two big advantages, a) it helps banks reduce the number of dormant accounts b) it will also help the banks keep the costs down where it does not want to establish a brick and mortar branch.   The bank can cover two to three villages everyday with one Bank-on-Wheel. If at a later stage it sees that it is getting good responses, then it can very well establish a branch in that particular locality. This way, the Bank-on-wheel can also be a good way to test waters as to how a particular market responds.

SOME IMPORTANT FEATURES OF BANK-ON-WHEELS ARE:

  • Solar Powered Branch
  • Table Top ATM
  • Sim based router Connectivity
  • Laptop and laser jet printer
  • LAN connectivity
  • Passbook printer kiosk
  • CBS application access
  • Provision for sitting arrangements
  • Remote surveillance and monitoring
Inclusion

Financial Inclusion

Financial Inclusion

Financial Inclusion (FI) is the delivery of banking services at an affordable cost to the disadvantaged and low-income groups of our society. Availability of banking and payment services to the entire population without discrimination is the prime objective of this public policy of the Indian Government.   Despite making significant improvements in all the areas relating to financial viability, profitability and competitiveness, there are concerns that banks have not been able to reach and bring vast segments of the population, especially the underprivileged sections of the society, into the fold of basic banking services.   Given the aforementioned developments, C-Edge has launched its own Financial Inclusion solution for banks. The C-Edge Financial Inclusion (FI) Gateway is a micro banking environment that encompasses customer enrollment, transaction processing, account life-cycle management, device management, integration with banking and messaging systems.   The processing engine or switch, is a high-performance module used to acquire, route and authorize financial messages from multiple electronic channels on standard financial message protocol ISO 8583 and other proprietary protocols. It transparently integrates banking host, pre-paid card host and card management systems for authorization of messages.   Seamless integration of biometric devices, smart card, hand held devices, smart phones, POS and micro ATM enables deployment of micro banking services anywhere.   The platform complements life-cycle management of BC and CSP by making use of a simple, ultra-fast double entry accounting system. The gateway can be configured as conduit that forwards transaction messages without adding processing capabilities to support existing BCs. The minimalist configuration enables smooth migration of BCs to new environment over a period.   Bank could make use any one of given module to interact with end customers.

  • Kiosk Banking
  • POS(Micro ATM)
  • Mobile

FI-GATEWAY SUPPORTS FOLLOWING MICRO BANKING TRANSACTIONS AND ACTIVITIES:

  • Account Opening
  • Cash Deposit – Credit to account
  • Cash Withdrawal – debit to account
  • Balance Inquiry
  • Mini statement
  • Fund Transfer to other accounts within a bank
  • Third party fund transfer
  • Bill Payment
  • Aadhaar enabled payments (AEPS)
  • Recurring Deposit – RD
  • Fixed Deposit – FD
  • Overdraft Accounts – OD
  • Kissan Credit Card – KCC
  • Electronic Benefit Transfers – EBT
  • NREGS Payments
  • CSP & BC Transaction Reconciliation
  • CSP Cash Management

DBTL

DBTL solutions for banks automate mandate acceptance, Aadhaar mapping, file generation, and reconciliation—eliminating delays and manual errors mandates are often processed through the National Automated Clearing House (NACH), managed by NPCI, which digitizes and automates mandate registration, verification, and execution. This reduces paperwork, speeds up processing, and enables seamless integration with banks’ Core Banking Systems (CBS).
Aadhar Seeding

BASE

BASE
Overview :
 
The Bharat Aadhaar Seeding Enabler (BASE) is a digital platform developed under the aegis of NPCI (National Payments Corporation of India) to streamline Aadhaar seeding operations across banks. C-Edge Technologies has integrated BASE into its suite of services to empower banks with seamless Aadhaar management capabilities.
 
The key functionalities with Bharat Aadhaar Seeding Enabler (BASE) platform, user can  :
  • Check Aadhaar Seeding Status
  • Perform Aadhaar Seeding
  • De-Seed Aadhaar
  • Move Aadhaar Linkage
 
This service is pivotal in supporting Direct Benefit Transfers (DBT), ensuring that subsidies and welfare payments reach beneficiaries directly into their bank accounts. By digitizing and centralizing Aadhaar seeding, BASE eliminates manual interventions, reduces errors, and enhances operational efficiency.
 
C-Edge’s implementation of BASE is designed to be secure, scalable, user-friendly and compliant with regulatory standards. It integrates with core banking systems and front-end channels like mobile banking, internet banking, and branch interfaces, offering a unified experience for both customers and bank staff.
 
Benefits of Bharat Aadhaar Seeding Enabler (BASE) :
 
  • Reduces manual data entry and paperwork
  • Automates Aadhaar verification and mapping
  • Speeds up onboarding and account activation
  • Enables self-service Aadhaar management via digital channels
  • Reduces branch visits and wait times
  • Provides real-time status updates and confirmations
  • Aligns with UIDAI and NPCI guidelines
  • Ensures accurate Aadhaar mapping for DBT eligibility
  • Minimizes regulatory risks and audit issues
  • Reduces errors and rework
  • Easily integrates with existing banking systems
  • Supports high transaction volumes
  • Adapts to future enhancements in Aadhaar and DBT frameworks
  • Uses encrypted communication channels
  • Ensures secure authentication and validation
  • Protects customer data from unauthorized access
 
 
Advantages of Bharat Aadhaar Seeding Enabler (BASE)  :
 
  • Government Scheme Enablement: Ensures readiness for schemes like PMJDY, LPG subsidy, and pension disbursements and more.
  • Customer Trust: Builds confidence among customers through secure and transparent Aadhaar linkage.
  • Competitive Edge: Helps banks stay ahead in regulatory compliance and customer service.
  • Future-Ready: Designed to evolve with changing regulations and technological advancements.
  • Sustainability: Reduces paper-based processes and promotes eco-friendly operations.
  • Government Collaboration: Facilitates smoother coordination with UIDAI and NPCI.
  • Enhanced Monitoring: Real-time tracking of Aadhaar seeding progress across branches.
  • Customer Retention: Improves customer engagement through faster and more reliable services.
  • Brand Reputation: Enhances the bank’s image as a secure and customer-centric institution.
  • Unified Experience: Provides a consistent experience across digital and physical banking channels.
  • Long-Term Value: BASE is not just a solution—it’s a strategic investment in the bank’s future.
E-Mandate

E-Mandate

E-Mandate
Overview :
 
E-Mandate plays a transformative role in digitizing and automating recurring payment workflows. E-Mandate, introduced by the Reserve Bank of India (RBI) and facilitated by the National Payments Corporation of India (NPCI), is a secure, paperless system that allows customers to authorize recurring debits from their bank accounts. This service is built on the e-NACH platform and supports both Debit Card and Aadhaar-based authentication methods. C-EDGE provides banks with a robust infrastructure to manage mandates end-to-end.
 
The E-Mandate process begins with customer consent, followed by authentication via net banking, debit card, or Aadhaar. Once validated by NPCI, the mandate is activated, enabling automatic debits on scheduled dates. C-EDGE ensures seamless integration with core banking systems and digital channels.
 
The platform is designed for scalability, handling high transaction volumes with real-time processing. It includes features like mandate modification, revocation, retry mechanisms, and lifecycle tracking. Security is paramount, with encrypted data flows, audit trails, and fraud detection systems. The organization also offers white-label solutions, allowing banks to brand the service under their own identity.
 
Benefits of E-Mandate :
 
  • Operational Efficiency: Automates recurring payment workflows, reducing manual intervention.
  • Cost Reduction: Eliminates paperwork and physical storage.
  • Customer Convenience: Enables frictionless mandate setup via digital channels.
  • Real-Time Processing: Mandates are authenticated and activated instantly.
  • Regulatory Compliance: Adheres to RBI and NPCI guidelines.
  • Secure Transactions: Uses encrypted channels and multi-factor authentication.
  • Scalability: Handles large volumes of mandates and transactions.
  • Mandate Lifecycle Management: Supports creation, modification, suspension, and cancellation.
  • Financial Inclusion: Aadhaar variant reaches rural and semi-urban users.
  • White-Label Capability: Banks can brand the service under their own identity.
  • Integration Support: Seamless onboarding with core banking systems.
  • Mandate Segmentation: Categorizes mandates by type, frequency, and value.
  • Improved Collections: Enhances recovery rates for banks.
 
Advantages of E-Mandate  :
 
  • Seamless Recurring Collections: Automates recurring payments like EMIs and bills, reducing manual follow-ups and improving collection efficiency.
  • Faster Customer Onboarding : Enables digital mandate registration with instant authentication, eliminating paperwork and delays.
  • Regulatory Compliance: Fully aligned with RBI and NPCI guidelines, ensuring secure and compliant mandate processing.
  • Operational Cost Saving: Reduces administrative overhead through paperless workflows and automated processing.
  • Improved Customer Experience: Offers a convenient, transparent, and secure way for customers to manage recurring payments digitally.
  • Interoperability : Works across banks and financial institutions. Supports mandate migration and portability. Enables seamless customer transitions
Nach H2H

NACH H2H

NACH H2H
Overview :
       
The National Automated Clearing House (NACH) system, operated by NPCI, is a centralized platform for facilitating high-volume, low-value interbank transactions such as direct debits and credits. C-Edge Technologies, a joint venture between TCS and SBI, offers a robust Host-to-Host (H2H) solution that automates the interaction between banks and the NACH system.
 
The H2H service enables secure, automated, and seamless file exchange between a bank’s internal systems (like CBS) and the NACH platform. This eliminates manual intervention in processes such as file signing, uploading, downloading, and reconciliation.
 
C-Edge’s H2H solution is built on Secure File Transfer Protocol (SFTP) and supports end-to-end encryption, digital signatures, and automated workflows. It is designed to handle large volumes of transactions efficiently and is customizable to meet the specific needs of individual banks.
 
Key Functionalities of NACH H2H Service:
 
  • End-to-End Automation of file transfers (INP, RTN, INW, RES).
  • Auto-splitting and merging of files based on NPCI limits.
  • Auto-signing and unsigning of files for authorization.
  • Seamless integration with CBS and other banking systems.
  • Real-time alerts for negative acknowledgments.
  • Integration with Mandate Management System (MMS).
  • Secure authentication using SSH keys and Class 3 certificates.
 
Benefits of NACH H2H Service:
 
  • Operational Efficiency: Eliminates manual tasks like file signing, uploading, and reconciliation.Reduces turnaround time for transaction processing. Enables faster onboarding of corporate clients.
  • Scalability : Handles large transaction volumes without performance degradation. 
  • Security and Compliance : Uses SFTP over SSH for secure file transfers.
  • Ensures data integrity with digital signatures and encryption.Complies with NPCI and RBI guidelines.
  • Improved Customer Experience : Faster processing leads to timely settlements.Reduces disputes and improves transparency. Enhance trust and reliability in banking operations. 
 
Advantages of NACH H2H Service:
 
  • Automation of Core Processes : Banks can automate the entire NACH lifecycle—from file preparation to authorization and reconciliation—resulting in significant time savings and reduced human error.
  • Seamless Integration : C-Edge  H2H solution integrates smoothly with banks’ existing infrastructure, including CBS, ERP, and treasury systems, ensuring minimal disruption during implementation.
  • Enhanced Security : The solution employs robust security protocols including SSH key-based authentication, IP whitelisting, and encrypted file transfers, ensuring data confidentiality and integrity.
  • Real-Time Monitoring and Alerts : Banks receive real-time alerts for failed transactions or negative acknowledgments, enabling proactive resolution and improved service levels.
  • Regulatory Compliance : The system is designed to comply with NPCI’s operational guidelines and supports audit trails, making it easier for banks to meet regulatory requirements.
  • Support for Multiple File Types : Supports all NACH file formats (INP, RTN, INW, RES) and can convert between formats as needed, including XML and text files.
  • Competitive Advantage : Banks offering H2H services can attract more corporate clients by providing faster, more reliable, and secure transaction processing
Mandate Management System

Mandate Management

Mandate Management
Overview :
 
The Mandate Management System (MMS) offered by C-Edge Technologies is a robust, centralized, and automated solution designed to streamline the lifecycle of mandates in banking operations. Built in alignment with the guidelines of the National Payments Corporation of India (NPCI), this system facilitates the creation, amendment, cancellation, and tracking of mandates under the National Automated Clearing House (NACH) framework.
 
Mandates are pre-authorized instructions from customers allowing banks or institutions to debit or credit their accounts periodically. These are essential for recurring payments such as loan EMIs, insurance premiums, utility bills, and subscription services. MMS ensures that these mandates are processed securely, efficiently, and in compliance with regulatory standards.
 
C-Edge’s MMS integrates seamlessly with banks’ core systems and NPCI’s infrastructure, enabling real-time processing and validation of mandates. It supports both Direct Debit and Direct Credit transactions, offering a complete end-to-end solution for mandate lifecycle management.
 
Benefits of Mandate Management System :
 
  • Operational Efficiency : Automates repetitive tasks. Reduces turnaround time for mandate processing.
  • Cost Reduction : Eliminates paper-based processes.
  • Enhanced Customer Experience : Faster mandate activation and updates.Transparent and responsive service delivery.
  • Risk Mitigation​ : Reduces fraud through secure digital workflows. Ensures accurate and validated transactions.
  • Scalability : Supports high-volume transactions. Suitable for banks of all sizes and customer bases.
     
Advantages of Mandate Management System :
 
  • Enables banks to serve customers without access to digital infrastructure. Supports financial inclusion by catering to rural and semi-urban populations. Ideal for senior citizens and digitally non-savvy users.
  • Fully aligned with NPCI and RBI guidelines for mandate processing.Ensures secure handling of customer consent through physical signatures.
  • Facilitates interbank mandate processing with standardized formats. Ensures compatibility with both public and private sector banks.
  • Mandates are verified using physical signatures, reducing fraud risk. Offers a tangible proof of consent for recurring debits. Enhances trust among customers wary of digital fraud.
  • Ideal for loan repayments, insurance premiums, and utility bills.
  • Reduces manual intervention through backend automation.
  • C-Edge’s solution integrates with banks’ CBS for real-time updates.
    Ensures accurate debit scheduling and reconciliation.
  • Each mandate is assigned a UMRN for traceability. Enables easy tracking, amendment, and cancellation of mandates. Improves transparency and customer service.
  • Reduces dependency on manual collections and branch visits. Minimizes operational costs through centralized mandate management. Avoids penalties due to missed payments or delays.
  • Provides detailed dashboards and reports for mandate status.
  • Mandates can be activated within a few working days. Reduces delays compared to legacy ECS systems. Improves customer satisfaction through timely processing.
  • Automates EMI deductions for loan accounts.

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